WrightChoiceCare Mission Statement

Promising Care In Everything We DoProviding quality personal care in North Yorkshire

Wrightchoicecare is a professional family agency providing support through safe and appropriate bespoke care packages for children, young people and vulnerable adults. Either living with their family, in care or independently.

We work in partnership with individuals, families and linked professionals to provide flexible care packages, enabling support to be put in place so lives can be lived to their fullest potential.

Wrightchoicecare offers companionship and assistance with household tasks, everyday activities, hobbies, outdoor pursuits and personal care.

Primarily, we give credence to the needs and ideas of the individual and their family, ensuring their wishes are paramount during the development and implementation of a suitable care package.

Overview and CQC Inspections

 

        Overall
         Good

 

                 

 

 

Overall summary & rating

        Good

Updated 21 February 2019

Specialisms/services: Dementia, Eating disorders, Learning disabilities, Mental health conditions, Personal care, Physical disabilities, Sensory impairments, Caring for children (0 - 18yrs), Caring for adults under 65 yrs, Caring for adults over 65 yrs

About the service: WrightChoiceCare provide a service through bespoke care packages to children, young disabled adults and older people, either living with their family, in care or independently. They can provide companionship and assistance with household tasks, everyday activities, hobbies, outdoor pursuits and personal care. There were 25 people being supported with personal care at the time of our inspection.

People’s experience of using this service: We received very positive views from people about the support provided to them. Without exception, people said they felt safe and staff were respectful.

People received their medicines safely and on time and their health was well managed. Staff had positive links with health care professionals which promoted people’s wellbeing.

People said they received care in a timely way from a regular team of care staff. They had good communication with the office and were given information about which care staff would be making their visits each week. Staff had received appropriate induction, training and support to enable them to carry out their role. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.The registered manager and senior team worked with the staff team and led by example to ensure people received a good service. People and staff told us the registered manager and senior team were approachable and listened to them when they had any concerns. All feedback was used to make continuous improvements to the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.

What area does WrightChoiceCare cover?

The WrightChoiceCare agency is based in Wistow, North Yorkshire and aim to offer care in and around:

Wistow             Sherburn in Elmet            Thorpe Willoughby            Selby

Riccall                 Barlby                  Cawood                    Brayton